Shipping & Returns

Shipping Policy

 

Processing Time:

Processing times may vary slightly dependent upon our printer's production schedule. As of July 2020; printing delays are being experienced due to processing changes during the Covid-19 restrictions. Thank you for your understanding! Standard ground shipping for domestic (USA) orders.

Estimated Shipping Time:

United States: 7-12 working days

International Shipping:

We are not yet set up to accommodate this.

Returns & Exchanges

Returns:

Returns are unanticipated, but accepted. Who needs more hassle? We want to make your purchasing experience with us  as happy and hassle-free as possible! Reasonable exceptions are listed below. 

• Contact us within 7 days of receipt of your order and please identify the reason for the return

• Ship return item back to us within 14 days of delivery

• The product must be in "as new" and original condition; the peel-off backing paper must be secure and undisturbed

• No returns for personalized items 

• Customer is responsible for return shipping costs

Cancellation:

• Request a cancellation within 24 hours of purchase

Questions About Your Order?

Please contact us with any questions or concerns about your order. Let's resolve it right away so you can enjoy your new Daydream Portal!